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Carnegie Hall Ticketing Policies
Ticketing Policies
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You may purchase tickets online by using our interactive Calendar of Events. Browse for concerts by date or use the search box to search for artists, composers, or other keywords. Concerts for which tickets are available will feature a “Buy Tickets” link that allows you to choose a seat and charge your purchase to your American Express, Mastercard, or Visa.
Online ticket orders are confirmed via e-mail. Depending on the delivery method you choose during checkout, your tickets will either be mailed to the billing address that you specified or will be held at the Box Office. If any performance in your order occurs within ten days of the order date, however, all tickets in the order will be held at the Box Office, located at 57th Street and 7th Avenue. In addition, if you enter an address outside the United States when placing an order, your tickets will be held at the Box Office. To pick up tickets, you will need to present a picture ID and the actual credit card used in the transaction.
Because some seats are not sold online, tickets may be available even if our website indicates otherwise. Call CarnegieCharge at 212-247-7800 or visit the Box Office for more information. View Box Office hours.
Patrons, Friends, and Subscribers may purchase tickets in advance of the general public by signing in to My Carnegie Hall. (Please note that you will need to register before signing in for the first time.) Once signed in, Patrons, Friends, and Subscribers may visit our Calendar of Events and click on the “Buy Tickets” link of events to be purchased.
There are no refunds once tickets have been purchased, and for non-subscription tickets there are no exchanges. If you are unable to use your tickets to Carnegie Hall presentations, you may donate them to Carnegie Hall as a tax-deductible contribution. Learn more about donating your tickets.
For tickets or information, call CarnegieCharge at 212-247-7800.
Please note that CarnegieCharge sells tickets up to an event’s official start time. View CarnegieCharge hours of operation.
The Box Office is located at the corner of 57th Street and 7th Avenue. Please note that the Box Office is not open on legal holidays. View Box Office hours.
Programs and artists are subject to change. If an event presented by Carnegie Hall has been canceled or postponed, any changes will be announced—if time permits—on a postcard sent to your home, on the website, on classical radio stations in the tri-state area, and in advertisements in the New York Times. If you would like to confirm that a concert is taking place, call CarnegieCharge at 212-247-7800.
If you are unable to use your ticket(s) to a Carnegie Hall presentation, you may donate them to Carnegie Hall as a tax-deductible contribution. Call CarnegieCharge at 212-247-7800, or, if you prefer, you may return your tickets to the Box Office. Donate anytime up to two hours before the show. Of course, we hope you’ll attend, but if you can’t, your donation will be gratefully accepted.
If you requested that your tickets be mailed and you did not receive them within ten days of your order date, call CarnegieCharge at 212-247-7800. Please make sure to have your account information with you when you call. A representative will help you make alternative arrangements. View CarnegieCharge hours of operation.
For Carnegie Hall presentations in Stern Auditorium / Perelman Stage, Weill Recital Hall, and Zankel Hall, student and senior-citizen discount tickets are available, when announced, only at the Box Office and can be purchased until one hour before concert time. This offer is subject to ticket availability. Please present valid ID.
Rush ticket quantities are limited, and tickets will be distributed on a first-come, first-served basis.
Rush tickets are not offered for all events, and when offered, tickets are subject to availability. Sign up for the student e-mail newsletter for updates about availability, or call CarnegieCharge at 212-247-7800 on the day of the event for more information.
See a concert at Carnegie Hall for only $10! A limited number of partial-view seats are available to the general public on a first-come, first-served basis for $10 at the Box Office on the day of the performance beginning at 12 PM. This offer applies to events presented by Carnegie Hall in Stern Auditorium / Perelman Stage (excluding Carnegie Hall Family Concerts and gala events). Limited to two tickets per customer, subject to availability.
Share a Carnegie Hall concertgoing experience with 20 or more music lovers and you’ll be given special treatment, including priority seating, the ability to bypass Box Office lines, and, in some cases, discounts. For information and sales, contact our Group Sales Department at 212-903-9705.
Carnegie Hall has taken many steps to ensure the safety of our audience, artists, and employees. We greatly appreciate your cooperation with necessary security measures. We suggest that you not bring bags, parcels, or luggage to Carnegie Hall, if at all possible. All baggage is subject to inspection, and management reserves the right to limit access to the premises.
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