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Carnegie Hall Privacy Policy
Privacy Policy

Carnegie Hall knows that you care how personal information you provide to us is used and shared. This privacy notice describes the privacy policy associated with the Carnegie Hall web site. Except as set forth in this privacy notice, Carnegie Hall will not share personal information about you with anyone. By interacting with the Carnegie Hall web site, you agree to accept the practices described in this privacy notice.

  1. Information Collected
    1. Information You Give Us
      Carnegie Hall receives and stores any information you choose to enter on the Carnegie Hall web site, or provide us in any other way, such as by telephone or by electronic mail. For example, when registered as a user of the Carnegie Hall web site, or when you subscribe to a Carnegie Hall newsletter via the Carnegie Hall web site, we collect information about you. This information may include your name, address, e-mail address, and/or telephone number. We also collect from you certain information such as your credit card number and billing address when you order products through the Carnegie Hall web site. In general, the more information you feel comfortable giving us, the more we can customize the Carnegie Hall web site to better meet our users needs.
    2. Automatic Information
      Certain applications in Carnegie Hall web site invoke a standard feature found in web browser software called "cookies." "Cookies" are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser, track the progress of e-commerce transactions, and to allow you to move from one page to the next without having to re-enter personal order information. We do not use or share information transferred through cookies with third parties for marketing or other purposes. Although most Web browsers automatically accept cookies, you can change the configuration of your browser to prevent this from occurring. Of course, we recommend that you leave cookies "turned on" so that we can offer you more personalized service.

      In addition to information we gather by the use of cookies, we also automatically receive and store certain other types of information whenever you interact with us. For example, our servers track the type of web browser you are using, and the page to which you link from the Carnegie Hall web site. We collect this information to better understand what products and services are of interest to visitors to the Carnegie Hall web site.
  2. Use of Information Collected
    1. Electronic Mail
      If you have opted-into receiving electronic mail communications from Carnegie Hall, we may use your personal information to e-mail you regarding special offers from Carnegie Hall, updated information about Carnegie Hall or the Carnegie Hall web site, or ways in which we can improve your experience at that site. All such e-mails sent to you by Carnegie Hall will offer you the option to be removed from our e-mail list.
    2. Other Contacts
      If you provide your e-mail address or have opted-into receiving our print newsletter, in addition to using your personal information to provide you a copy of that newsletter, Carnegie Hall may also use your personal information to contact you by mail, by e-mail, or by telephone regarding special offers from Carnegie Hall, updated information about Carnegie Hall or the Carnegie Hall web site, and new services offered by Carnegie Hall. If you wish to be removed from this contact list, you may do so by contacting Carnegie Hall directly. (See the 'Contact Us' section below).
    3. Sharing With Third Parties
      1. General
        If we request demographic information, we will not share information about you as an individual with any other entity. If we do share demographic information with third parties, we will give them aggregate information only.
      2. Contests
        Carnegie Hall may occasionally present a special contest or promotion on the Carnegie Hall web site that is sponsored by a third party. To qualify for entry, we may ask you to provide personal information. If we plan to share the personal information we request from you in this connection with such sponsor(s), we will notify you on the web page via which the information is collected.
      3. Agents and Service Providers
        Carnegie Hall engages other companies and individuals to perform services on our behalf. Examples of these services include processing credit card payments, providing order fulfillment and customer services, sending postal mail and e-mail to you, and analyzing data. While these agents and service providers many have access to your personal information in connection with the performance of services for Carnegie Hall, they may not use such information for any purpose other than providing such services to Carnegie Hall.
      4. Protection of Carnegie Hall and Others
        We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our User Agreement; or protect the rights, property, or safety of Carnegie Hall, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
      5. Business Transfers
        As we continue to develop our business, we might sell all or certain of our assets. In such transactions, your personal information may be one of the transferred business assets.
  3. How Secure is Information About Me?
    Carnegie Hall works to protect the security of your information during transmission by using Secure Sockets Layer ("SSL") software, which encrypts information you input. You can further help to ensure your security by taking a few simple precautions. For instance, you should protect against unauthorized access to your Carnegie Hall username and password and to your computer. You should also be sure to sign off when finished using a shared computer.
    If you make a purchase via the Carnegie Hall web site, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our Web Server. We will retain order information for our records, but this information is never shared with third parties.
  4. Links
    Carnegie Hall is committed to protecting your privacy; however, this privacy notice applies only to the information collected via the Carnegie Hall web site. If you came to the Carnegie Hall web site from any other web site, or if you link to another site from the Carnegie Hall web site (you can check where you are by checking the URL in the location bar on your browser), please be sure that you review the privacy policy of that site, as it may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information. Carnegie Hall is not responsible for the privacy practices or the content of any such web sites.
  5. Children
    We do not knowingly collect personal information from any children under 13. Any portion of the Carnegie Hall web site intended for children under 13 will not request any personal information.
  6. How To Access And Update Your Personal Information
    Upon your request, we will provide you with access to, and ability to correct, certain information about you, such as username and password, contact information, transaction information and credit card account information. In order to verify that we are communicating with you or someone authorized to act on your behalf, we may condition access to your personal information on the verification of certain information previously provided by you.
    You can help Carnegie Hall maintain the accuracy of your personal information by notifying us when you change your address, phone number, or e-mail address.
    If at any time you wish to access or update your information or stop receiving communications from Carnegie Hall, please contact Carnegie Hall by e-mail at feedback@carnegiehall.org or by postal mail at:

    Carnegie Hall
    881 Seventh Avenue
    New York, NY 10019

    Please include your old and new contact information so that we can make the appropriate corrections. If you have any comments or concerns about this privacy policy, please contact us at one of the addresses listed above.
  7. Conditions of Use, Notices, and Revisions
    If you choose to interact with the Carnegie Hall web site, your visit and any dispute over privacy is subject to this privacy notice. Our business changes constantly. Accordingly, this notice may change, and use of information that we gather now is subject to the privacy notice in effect at the time of use. You should check the Carnegie Hall web site periodically to see recent changes.


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